Returns & Exchanges

At Anova Culinary, we stand behind our precision cooking products with a 100-day money-back guarantee to ensure you are completely satisfied with your kitchen experience. If you are not happy with your purchase for any reason, you can return it for a full refund within the specified period.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to begin the process and receive a return authorization.

• 2.
  Pack Your Item

  Securely place your Anova device and all original accessories back into the original packaging to prevent damage during transit.

• 3.
  Ship It Back

  Print the provided prepaid shipping label, attach it to your package, and drop it off at the nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.