Frequently Asked Questions
Everything you need to know about precision cooking with Anova.
What is sous vide cooking?
Sous vide is a cooking technique that involves vacuum-sealing food in a bag and cooking it in a precisely regulated water bath. This method produces results that are impossible to achieve through any other cooking method, ensuring perfect edge-to-edge doneness.
How long does shipping take for my order?
Standard shipping typically takes 3 to 7 business days within the United States. Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We offer a 100-day money-back guarantee. If you are not completely satisfied with your Anova product, you can return it within 100 days of purchase for a full refund, provided it is in its original condition.
Do Anova Precision Cookers come with a warranty?
Yes, all Anova Precision Cookers come with a 2-year limited warranty that covers any defects in materials or workmanship under normal use.
Can I use any pot with my Anova Precision Cooker?
Yes, the Anova Precision Cooker features an adjustable clamp that allows it to attach to almost any pot or container you already own, as long as it is deep enough to meet the minimum water level requirements.
Is the Anova App required to use the cooker?
While the Anova App offers access to thousands of recipes and remote monitoring via Wi-Fi, it is not required. You can easily set the time and temperature manually using the interface on the device itself.